Shipping, Postage & Delivery
SHIPPING AND DELIVERY
Packages are usually despatched within 2 days after receipt of payment. Most parcels are shipped using DHL. Though, small and light parcels are shipped via the UK Post Office.
Shipments via DHL are trackable and require a signature upon delivery.
The cost of shipping includes all handling, packing and postage costs. The total shipping cost varies according to the weight and dimensions of the shipment. We will always seek to minimise the shipping costs whilst seeking to ensure that goods reach you undamaged.
We use Royal Mail Special Delivery; first class postage, all items are packaged in a good order for transport. We endeavour to make sure your parcel arrives to you in good condition. For larger items or special deliveries we will contact you with the details of shipping methods.
If a package has not arrived or products have arrived damaged in transit then please contact us immediately. We shall seek to resolve any issues as quickly as possible.
From time to time we may include a promotional item or two in a shipment that we hope you will enjoy. These are sent with our compliments and at no shipping charge to you. We bear any additional shipping charge that these extra items incur. You only ever pay the shipping costs for the items that you order and pay for.
Overseas: If you are interested in a purchase; could you message us with your interested item and we will get back to you with an up-to-date shipping cost with delivery times.